Posts tagged: Unified communications


Jun, 14

Finally, A Quicker Path To UC Sales Success

When IT service providers (ITSPs) evaluate new solutions and services, the opportunity must be weighed against the challenge of selling and deploying the new solution or service. Unified communications (UC) is an example of an IT solution with a lot of earning potential combined with serious challenges. The Radicati Group, for example, forecasts the worldwide […]


Nov, 13

The Cure For Dwindling VoIP Margins

When I posed the question about selling VoIP to some VARs at a recent conference I attended, one reseller described selling this technology as a ‘race to the bottom,’ referring to cutthroat margins. As a result, many VoIP resellers are abandoning telephony in pursuit of more prosperous IT solutions such as BDR (backup and disaster […]


Feb, 13

Taking PBX To The Cloud

It doesn’t surprise me that unified communications (UC) are starting to merge into the cloud space. With end users demanding instant, fingertip access to their voice mail, email, and messaging platforms, cloud is an obvious answer. So far, vendors seem to have struggled to bring the power of cloud to telephony while delivering the desired […]


Dec, 12

The BYOD Movement Expands

The potential around BYOD will continue in 2013, with many of your customers demanded device management as well as access control and security support as they struggle to grasp and control the influx of devices into the workplace.  Obviously, with cloud and mobile device management platforms just starting to hit the market, solution providers should […]

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